At Soluciones De Espacio, we are committed to delivering high-quality, multi-functional furniture that meets your needs. If for any reason you are not fully satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Refund Conditions
- Refund Period: You may request a refund within 30 days from the date of delivery.
- Product Condition: To qualify for a refund, the product must be returned in its original, unused condition, along with the original packaging.
- Refund Process: To initiate a refund, please reach out to our customer service team with your order number and a brief explanation of the return request. Upon approval, we will provide you with the necessary instructions for returning the product. The refund will be processed once the item has been received and inspected.
- Refund Method: Refunds will be issued using the same payment method as the original purchase. Please note that it may take several business days for the refund to reflect in your account, depending on your financial institution’s processing times.
Exceptions:
- Shipping fees are non-refundable unless the return is due to an error on our part.
- Custom-made or modified products are not eligible for a refund unless they are faulty or damaged.
At Soluciones De Espacio, customer satisfaction is our top priority. If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to assist you.
